What EMR do physical therapists use?

Most US outpatient physical therapists document in WebPT, the largest PT-specific EMR. The company says it is trusted by more than 150,000 rehab therapy professionals and serves more than 40 percent of the outpatient rehab market. But the answer depends on where a physical therapist works. Hospital-based therapists use the hospital's EHR, usually Epic or Oracle Health, formerly Cerner. Large outpatient groups tend to run enterprise rehab systems such as Raintree or WebPT, and hospital outpatient rehab departments often use Net Health. Small private practices choose from the widest field, including Physitrack, WebPT, Prompt Health, SPRY, Jane, and HelloNote.

Which EMR physical therapists use, by setting

Physical therapists in skilled nursing facilities and home health usually document in a system selected by the facility or agency. Net Health's Optima is one example used in skilled nursing settings.

In hospitals, the EHR is chosen for you

In hospitals and integrated health systems, physical therapists document in the same EHR as physicians and nurses, most often Epic or Oracle Health, using its rehabilitation flowsheets and templates. A shared EHR gives authorized clinicians access to the same patient record. Hospital EHRs may require separate tools for therapy-specific functions such as home exercise programs and follow-up. Our Epic integration guide shows how that connection works.

Outpatient groups run enterprise rehab EMRs

Multi-site outpatient groups need central reporting, role-based permissions, payer rules and billing across locations. Raintree and WebPT both support these enterprise requirements. WebPT expanded its product portfolio when it acquired Clinicient in 2022. In these organizations, the EMR decision sits with operations and finance rather than with individual clinicians.

Private practices have the most choice

• Physitrack: an AI-first electronic medical record and practice management platform for US solo and small practices, in early access since September 28, 2026.
• WebPT: the largest PT-specific EMR, with a broad family of billing, engagement and analytics products. Priced by quote.
• Prompt Health: Prompt EMR combines clinical documentation and practice management for rehabilitation therapy and chiropractic. Its listed capabilities include ambient documentation and coding support. Prompt EMR pricing is available by quote. See our guides to Prompt Health pricing and total cost and Prompt Health alternatives.
• SPRY: an AI-native outpatient rehab platform priced by visits per provider, with a home exercise program powered by Wibbi. See our SPRY alternatives comparison.
• Jane: booking-led practice management for multidisciplinary clinics. Confirm current plan prices and insurance billing fees on Jane's official pricing page.
• HelloNote: an EMR and practice management product aimed at smaller clinics. Confirm current prices, plan limits, and contract terms directly with HelloNote.

For a side-by-side comparison, see our guide to the best physical therapy EMR software for small practices.

What a physical therapy EMR has to do

• PT documentation: evaluations, daily notes, progress reports and discharge summaries, with outcome measures.
• Medicare workflows: support for applicable timed-code calculations, progress reporting, and plan-of-care certification requirements. Practices should confirm current Medicare documentation and billing rules with their billing and compliance advisers.
• Front desk: scheduling, online booking, intake forms and reminders.
• Billing: eligibility checks, claims and payment posting, built in, through a billing service, or through an integration.
• Exercise programs: a home exercise program and a patient app, ideally inside the same record.
• Security and HIPAA: determine whether the vendor will act as a business associate and, when required, sign a Business Associate Agreement before the vendor handles protected health information. Vendor controls and documentation do not by themselves make a practice HIPAA compliant.

What is changing in 2026

AI scribes have moved from add-on to expected. Prompt Health, SPRY, and Physitrack all offer an AI scribe that drafts the note from the visit for the clinician to review. Exercise programs and remote therapeutic monitoring are moving inside the EMR instead of sitting in a separate subscription. More vendors now publish their prices, which makes it easier for a small practice to compare total cost before booking a demo.

Where Physitrack fits

Physitrack is an electronic medical record and practice management platform built for US solo and small practices with one to ten clinicians, where the owner treats, runs the front desk, and runs the business. Its AI scribe turns the patient conversation into a SOAP note for the clinician to review and sign. Physitrack recommends a home exercise program from more than 18,000 exercise videos for approval, and the program goes to the patient's phone through PhysiApp. Home exercise programs and remote therapeutic monitoring are included in the price.

Physitrack opened to early access on September 28, 2026, and is free until January 1, 2027. The founder rate of $41.99 per user per month then applies to practices that joined before that date, compared with a standard rate of $59.99. Payments and claims are still to come through an integration with Claim.MD. Until the security audit is complete and a Business Associate Agreement is available, Physitrack is not yet covered for patient health information under HIPAA. During early access, Physitrack runs alongside the practice's current EMR. See the Physitrack EMR and practice management page for full details.

Frequently asked questions

What is the most popular EMR for physical therapy?

WebPT appears to be one of the most widely used PT-specific EMRs in the US based on the company's reported customer and market figures. The company says it is trusted by more than 150,000 rehab therapy professionals and serves more than 40 percent of the outpatient rehab market. Hospital-based physical therapists, however, usually document in their hospital's EHR, such as Epic or Oracle Health.

Do physical therapists use Epic?

Yes, in hospitals and health systems that run Epic. There, physical therapists document in the same EHR as the rest of the care team, using its rehabilitation templates. Outpatient private practices rarely use Epic and choose PT-specific EMRs instead.

What is the best EMR for a small physical therapy practice?

It depends on billing needs, pricing model, and whether exercise programs should be built in. Small practices most often compare Physitrack, WebPT, Prompt Health, SPRY, Jane, and HelloNote. Get written quotes that include billing, and check physical therapy documentation templates and Medicare rules before choosing.

Is there a free EMR for physical therapists?

HelloNote has a free plan limited to two patients, without billing. Physitrack is free during early access until January 1, 2027, but it cannot yet be used for patient health information under HIPAA until its security audit is complete and a Business Associate Agreement is available. Most production-ready physical therapy EMRs are paid.

What is the difference between an EMR and practice management software?

An EMR holds the clinical record, including evaluations, notes, plans of care, and outcomes. Practice management software supports administrative work such as scheduling, intake, billing, and payments. Many physical therapy products combine both functions and are described as EMR and practice management platforms.

Bottom line

Where a physical therapist works determines the EMR more than personal preference does. Hospital therapists use the hospital's EHR, large groups use enterprise rehab systems, and private-practice owners choose for themselves, most often from Physitrack, WebPT, Prompt Health, SPRY, Jane, and HelloNote. When choosing software for a practice, compare billing, pricing at the expected caseload, documentation, and exercise programs, and switch in stages.