Prompt Health Pricing: What It Actually Costs (And Why It Keeps Going Up)

TL;DR

• Public user reports and third-party pricing listings place Prompt Health at roughly $100 to $500+ per provider each month. These figures are not official Prompt pricing.
• Prompt’s base subscription excludes costs that can accumulate through staff seats and modules such as Engage, Compensation, and Sidekick.
• Prompt has raised approximately $213 million, according to PitchBook and Forge Global, against roughly $16.7 million in estimated 2025 revenue reported by GetLatka. Its visible spending on events, advertising, and acquisitions gives buyers relevant context when assessing future pricing pressure.
• Clinics under contract can keep Prompt and add another HEP and RTM layer. At renewal, solo and small US practices can also evaluate Physitrack, an AI-powered electronic medical record and practice management platform with an official starting price of $59.99 per user per month.

What clinics report actually paying

Prompt Health's own team confirmed the baseline structure directly. Pricing is volume-tiered per provider, not a flat per-seat rate. Providers who log 80 or more visits a month sit in tier one at $289 per provider each month. Providers with 10 to 79 visits, along with every physical therapist assistant regardless of volume, sit in tier two at $199 per provider each month. Providers under 10 visits a month, the PRN-type caseload, sit in tier three at $75 per provider each month.

That baseline does not include Prompt Plus or the Sidekick AI scribe. Both cost extra, and Prompt's team was clear that clinics choosing either one pay on top of the tiered rate. A clinic that blends tiers and adds either feature can land well above the $289 ceiling per provider, which is consistent with the $100 to $500 or more per clinician range reported publicly on Reddit and in third-party EMR pricing roundups.

The tiering rewards volume in a specific way. A high-volume provider costs more per month than a low-volume one, but a clinic staffed mostly with tier one providers pays a higher blended rate than a clinic with a mix of assistants and lower-volume clinicians. Multi-provider clinics need to model their actual visit distribution across tiers, not assume every provider costs the same.

A clinic with ten tier-one providers would spend $2,890 per month on the baseline alone, before Prompt Plus, the AI scribe, or any other module. Prompt's own team used a blended example of $200 to $250 per provider to illustrate what a mixed-tier organization of roughly 100 providers pays, landing at about $25,000 per month. That scale example signals Prompt's pricing model is built with larger, multi-provider organizations in mind, not solo practices.

A real-world example from a clinic owner on the r/physicaltherapy subreddit shows how quickly add-ons compound the baseline. One full-time provider on the $289 tier who also added Prompt Plus at $229 per provider and the Prompt Kiosk at $169 per clinic reported a combined bill of $722 a month, well over double the base rate for a single provider. That stacking pattern is consistent with why the publicly reported range extends past $500 per clinician once a clinic layers in more than one add-on.

Neither G2 nor Software Advice, two of the largest third-party software review platforms, list a public price for Prompt on any of their listings or comparison pages. Every Prompt comparison page on G2 reviewed for this piece, including its listings against WebPT, Raintree, TheraOffice, Jane, and SPRY, shows "no pricing available." That pattern is consistent with Prompt's own quote-based sales process rather than a published rate card.

Prompt EMR pricing comparisons therefore require a written quote that states each provider's tier, whether Prompt Plus or the AI scribe is included, and how the clinic's specific visit volume affects the blended rate. A single per-clinician number can hide material differences between two clinics with different tier distributions.

Why the base price never holds: Prompt's module structure

Prompt Health’s entry price covers the base EMR, while additional modules expand both the product and the bill. Prompt may package a module into a broader quote rather than show it as a separate line item. Either way, you need to compare the full contract price against the number of licensed clinician seats and the modules your clinic will use.

Engage adds home exercise programs and RTM capabilities to the core Prompt platform. The module was formerly known as PT Wired, and it serves a different clinical function from scheduling, billing, and documentation. A clinic that needs digital exercise delivery or remote monitoring may therefore pay beyond the base EMR subscription.

Compensation adds clinician compensation workflows and comes from Prompt’s acquisition of OnusOne. Clinics with simple salary arrangements may not need that module. Clinics that use more complex compensation models must account for it when estimating Prompt EMR cost, especially if Prompt prices access according to clinician count or contract scope.

Sidekick adds an AI scribe to Prompt’s documentation offering. Prompt introduced the product through its June 2025 acquisition of PredictionHealth. Although the base EMR already supports clinical documentation, Sidekick monetizes an additional way to produce that documentation. Buyers who want scribe functionality need to confirm whether their quote includes it and whether Prompt charges by user, location, usage, or package.

Prompt Plus adds automation on top of the base EMR, including tools aimed at converting more referrals into booked patients, reducing no-shows, and automating patient engagement and compliance workflows, according to Prompt's own product page. It prices separately from the tiered baseline. A clinic owner on Reddit reported paying $229 per provider for Prompt Plus on top of the $289 base rate, and Prompt's own Kiosk add-on carried a further $169 per clinic each month in that same reported example.

Seat counts multiply the effect of these module decisions. A modest add-on can become a substantial recurring expense when the contract applies it across every licensed clinician. Multi-site clinics may also need to check whether administrative users, part-time clinicians, or separate locations create further charges.

The confirmed tiered baseline of $75 to $289 per provider reflects volume alone, before any module. A clinic near the lower end may run mostly tier three or tier two providers with no add-ons. A clinic near the upper end may run mostly tier one providers plus Compensation, Sidekick, or Prompt Plus, which is how the publicly reported range climbs toward $500 or more per clinician. Buyers should therefore request a quote that states each provider's tier, each module included, and any implementation charges before comparing Prompt EMR pricing with another product.

Prompt's funding math, and what it signals for pricing direction

According to PitchBook, Prompt Health has raised approximately $213 million, a figure independently corroborated by Forge Global at $213.08 million. The investors include ICONIQ Capital, Breachway Capital, Amity Ventures, and SSC Venture Partners. Against that, GetLatka estimates Prompt Health's 2025 revenue at $16.7 million. Raised capital equals about 13 times that estimated annual revenue figure.

Prompt Health’s visible spending provides context for those numbers. The company maintains an extensive event presence and runs advertising aimed at customers of competing platforms. Prompt has also acquired PT Wired, OnusOne, and PredictionHealth, whose products became Engage, Compensation, and Sidekick.

Venture funding gives Prompt the resources to pursue that expansion before revenue catches up. Public funding figures do not reveal how Prompt allocates every dollar, and they do not prove that prices will increase. They do show that the company has financed a growth program much larger than its current reported revenue base.

Buyers should account for that funding profile when evaluating long-term Prompt EMR cost. A clinic can ask how module pricing may change at renewal, whether acquired products will remain optional, and which capabilities require separate fees. Contract comparisons should therefore model the base subscription and likely add-ons over several years rather than assume today’s entry price will remain the clinic’s total cost.

Comparing the sticker price to the real cost

Prompt’s module structure comes from the product breakdown above, while the total reflects attributed user reports and third-party pricing listings. G2 and Software Advice do not publish a verified Prompt rate card, so buyers should confirm every charge in writing.

The two totals are not direct equivalents. Physitrack publishes a starting price and includes scheduling, patient intake, charting, and an AI scribe. Prompt’s final cost depends on its sales quote and the modules a clinic selects.

If you're already locked into a Prompt contract

Clinics under a Prompt contract have two practical options. You can keep Prompt during the current term and add Physitrack for deeper HEP and RTM capabilities. At renewal, solo and small physical therapy practices can also evaluate Physitrack EMR as a direct replacement.

During the Prompt term, Physitrack can serve as the HEP and RTM layer while Prompt continues handling the clinic’s existing documentation, billing, and scheduling workflows. Physitrack offers more than 18,000 exercise videos, detailed adherence tracking, built-in outcome measures, and patient delivery through PhysiApp. Clinics can add those capabilities without changing the administrative workflows already running in Prompt. Clinics should confirm how staff will manage information across both products because this coexistence path does not assume a direct Prompt integration.

Adding a second platform increases total cost, so the decision should rest on whether Engage meets your clinical needs. A clinic that actively uses Physitrack’s exercise depth, adherence data, outcome measures, or RTM reporting may find the additional subscription worthwhile. A clinic satisfied with Engage may gain less from running both products.

At renewal, Physitrack gives solo and small US physical therapy practices another option. Its official starting price is $59.99 per user per month. The platform covers scheduling, patient intake, and charting. Its AI scribe turns consultations into SOAP notes and recommends HEPs from more than 18,000 exercise videos for clinician approval. PhysiApp delivers approved programs to patients, and an AI agent handles administrative tasks through voice or text commands.

The renewal comparison should reflect clinic size and required workflows. Physitrack targets solo and small practices, while Prompt may suit clinics that need its broader module structure. Comparing the full Prompt renewal quote against Physitrack’s official starting price and included features gives you a more useful cost comparison than comparing advertised entry prices alone.

FAQs

What does Prompt Health actually cost per provider?

Public user reports and third-party pricing estimates place the total around $100 to $500 or more per clinician each month. The amount depends on staff seats and purchased modules. Prompt does not publish a single price that represents every clinic’s final bill.

Why does Prompt Health’s advertised price differ from real bills?

The advertised figure covers the base EMR. Clinics can pay more when they add Engage, Compensation, Sidekick, or additional seats. Contract terms and selected modules determine the final cost.

What do Engage, Compensation, and Sidekick add to the bill?

Engage adds HEP and RTM capabilities. Compensation adds compensation-management tools. Sidekick adds the AI scribe acquired through PredictionHealth. Prompt prices these capabilities beyond the base subscription, although public module prices are not consistently available.

Can a clinic use another HEP or RTM tool without switching EMRs?

Yes. A clinic can keep Prompt for existing EMR workflows and use an outside HEP or RTM product alongside it. Clinics should confirm workflow, data-transfer, and contract requirements before adding another product.

What lower-cost EMR option can a solo or small physical therapy practice consider?

Physitrack officially starts at $59.99 per user per month. It covers scheduling, patient intake, and charting. Its AI scribe creates SOAP notes and recommends HEPs from more than 18,000 exercise videos for clinician approval, while PhysiApp delivers programs to patients. An AI agent also handles administrative tasks through voice or text commands.

The bottom line on Prompt Health's real cost

Prompt’s roughly 13-to-1 funding-to-2025-revenue ratio, based on funding reported by PitchBook and estimated revenue from GetLatka, does not prove that prices will rise. However, the ratio gives buyers reason to test pricing stability against Prompt’s visible growth spending and module-based pricing. Clinics should budget for the modules and seats they may need during the full contract term rather than assume the entry price will hold.

Solo and small US physical therapy practices can also compare Physitrack at renewal. Its official starting price is $59.99 per user per month. The platform covers scheduling, patient intake, and charting. Its AI scribe creates SOAP notes and recommends HEPs from more than 18,000 exercise videos for clinician approval. Buyers should compare equivalent users and required features when weighing that published starting price against Prompt’s confirmed and user-reported costs.