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Australian healthcare provider rolls out nation-wide Telehealth services with Physitrack

March 17, 2017

MELBOURNE, AUSTRALIA - Pinnacle Health Group, a fast-growing provider of physiotherapy, other Allied Health and GP services in Australia, today announced the launch of a national Telehealth initiative in collaboration with patient engagement and Telehealth solution Physitrack. Thanks to this initiative, Pinnacle Health Group patients can access consultations with their GP, physiotherapist, dietitian or psychologist from the comfort of their home or workplace via Physitrack’s secure PhysiApp patient app. 

Physitrack is one of a select number of healthcare companies, which closely collaborates with Apple (NASDAQ: AAPL) as part of their ground-breaking Apple Mobility Partner Program.

Pinnacle Health Group has been an early adopter of Physitrack’s patient engagement and Telehealth solution, extending the scope of their services to offer smartphone, tablet and computer-based video consultations before, during or after in-patient treatments, while at the same time providing patients with clinical home exercise programs, educational content or clinical outcomes tracking, all uniquely integrated into the video stream. 

Josh Lambert, Pinnacle Health Group Director of Business Development comments:

“We place a significant focus on continually improving the patient experience – from better facilities, customer service and accessibility, to better use of technology and adding value to health consultations through ongoing follow-ups.

“Physitrack and its PhysiApp patient app have enabled our patients to access our prescribed home exercise programs and educational content outside of the treatment room, and communicate with our practitioners via the built-in messaging and Telehealth features – which all leads to better adherence to treatment plans and overall improved health outcomes”.

Physitrack’s Program Director Asia Pacific, Marijn Kortekaas adds: “While digital in-practice and remote care are on the agenda of private and public healthcare companies, and recent research demonstrating the benefits of healthcare delivered remotely via Telehealth1, very few organisations have managed wide implementation of easily accessible and working solutions. It is great to see Pinnacle Health Group have taken this innovative step and we are excited to support them in making healthcare more accessible and better engaging their patients.”

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About Pinnacle Health Group

Pinnacle Health Group operates from eight clinics across Melbourne and Sydney, including their Corporate Wellness Centres at large companies such as ANZ Bank and Westpac, and specialises in delivering physiotherapy, other Allied Health and GP services. 

About Physitrack

Physitrack is a privately held UK company with offices in Melbourne, London, Houston, Santa Monica, Amsterdam and New Delhi. The company provides healthcare companies with an easy-to-use patient engagement solution for clinical home exercise prescription and patient education, patient outcomes tracking and secure Telehealth video consultations.



Pinnacle Health Group
Josh Lambert – Director Business Development

Marijn Kortekaas – Partner & Program Director Asia Pacific