‍1. Introduction

Our website and our software uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and access our software and also allows us to improve our site

2. About cookies

2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. When you visit our sites or apps it can allow us to recognize and remember you.

2.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

3. Cookies that we use

3.1 Categories of use:

(a) Strictly Necessary / Functional Cookies - These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work then. These cookies do not store any personally identifiable information.

(b) Analytical and Performance Cookies - These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site.

(c) Marketing Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

3.2 First-party and third-party cookies

There are different types of cookies:

  • First-party cookies – cookies that are set by Physitrack when you use our site
  • Third-party cookies – cookies that are set by other parties or organizations (other than Physitrack ) when you use our site, including Google Ad Manager cookies.

3.3 Google Ad Manager cookies

We use Google Ad Manager to deliver advertising. In order to do this Google may collect or receive information about you. You can opt out and find further information about Google by following this link:
https://policies.google.com/privacy

4. Cookies used by us or our service providers

Cookie Title

Cookie Name

Duration

Category

Provider

More information

__cf_bm 

1 day

Strictly Necessary / Functional Cookies

Pipedrive

 

__cf_bm

1 day

Strictly Necessary / Functional Cookies

Vimeo

This cookie is used to display videos on our website.

wg-slugs

Persistent

Analytical and Performance Cookies

Weglot

This cookie is used for translation purposes and to save language preferences.

_dd_s

1 day

Analytical and Performance Cookies

Datadog

This cookie is used for performance analytics and error tracking on the website.

_pendo_visitorid.#-#-#-#-#

Persistent

Analytical and Performance Cookies

Pendo

This cookie is used to track app users on the marketing website.

ajs_anonymous_id

Persistent

Analytical and Performance Cookies

 

This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. 

ajs_user_id

Persistent

Marketing

physitrack.com

Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor.

data/ptm.gif/#-#-#-#-#

Session

Analytical and Performance Cookies

physitrack.com

Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.

dd_cookie_test_#

1 day

Analytical and Performance Cookies

physitrack.com

Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.

pendo_cd

Session

Analytical and Performance Cookies

physitrack.com

Registers statistical data on users' behaviour on the website. Used for internal analytics by the website

operator.

vuid

2 years

Analytical and Performance Cookies

vimeo.com

 

Collects data on the user's visits to the website, such as which pages have been read.

NRBA_SESSION_ID

Session

Marketing

vimeo.com

Collects user data through quiz/survey-like content. This allows the website to promote relevant products or services.

events/1/#

Session

Analytical and Performance Cookies

Bam.nr-data.net via vimeo.com

Used to monitor website performance for statistical purposes.

jserrors/1/#

Session

Analytical and Performance Cookies

Bam.nr-data.net via vimeo.com

Used to monitor website performance for statistical purposes.

ahs_user_id

Persistent

Marketing

demo.arcade.software

Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor.

pendo_tabId

Session

Analytical and Performance Cookies

physitrack.com

Pendo

_pendo_guides_blocked.26a33f51-6656-46aa-5aaa-0ad102992a3c

Persistent

Analytical and Performance Cookies

physitrack.com

Pendo

_pendo_meta.01234567-89ab-cdef-0123-456789abcdef

Persistent

Analytical and Performance Cookies

physitrack.com

Pendo

data/guide.gif/26a33f51-6656-46aa-5aaa-0ad102992a3c

Session

Analytical and Performance Cookies

data.eu.pendo.io

Pendo

FPLC

20 hours

Marketing

Google Analytics

https://business.safety.google/adscookies/

_ga

2 years

Marketing

Google Analytics

https://business.safety.google/adscookies/

_gid

24 hours

Marketing

Google Analytics

https://business.safety.google/adscookies/

_gat[_<customname>]

1 minute

Marketing

Google Analytics

https://business.safety.google/adscookies/

__utma

2 years

Marketing

Google Analytics

https://business.safety.google/adscookies/

__utmb

30 minutes

Marketing

Google Analytics

https://business.safety.google/adscookies/

__utmc

Session

Marketing

Google Analytics

https://business.safety.google/adscookies/

__utmt

10 minutes

Marketing

Google Analytics

https://business.safety.google/adscookies/

__utmz

6 months

Marketing

Google Analytics

https://business.safety.google/adscookies/

__utmv

2 years

Marketing

Google Analytics

https://business.safety.google/adscookies/

FPID

2 years

Marketing

Google Analytics

https://business.safety.google/adscookies/

_ga_<wpid>

2 years

Marketing

Google Analytics

https://business.safety.google/adscookies/

_dc_gtm_<property-id>

1 minute

Marketing

Google Analytics

https://business.safety.google/adscookies/

_gaexp

93 days

Marketing

Google Analytics

https://business.safety.google/adscookies/

_gaexp_rc

10 seconds

Marketing

Google Analytics

https://business.safety.google/adscookies/

_opt_awcid

24 hours

Marketing

Google Analytics

https://business.safety.google/adscookies/

_opt_awmid

24 hours

Marketing

Google Analytics

https://business.safety.google/adscookies/

_opt_awgid

24 hours

Marketing

Google Analytics

https://business.safety.google/adscookies/

_opt_awkid

24 hours

Marketing

Google Analytics

https://business.safety.google/adscookies/

_opt_utmc

24 hours

Marketing

Google Analytics

https://business.safety.google/adscookies/

DSID

2 weeks

Marketing

Google Ads

https://business.safety.google/adscookies/

test_cookie

15 minutes

Marketing

Google Ads

https://business.safety.google/adscookies/

id

24 months

Marketing

Google Ads

https://business.safety.google/adscookies/

__gads

13 months

Marketing

Google Ads

https://business.safety.google/adscookies/

pm_sess

30 minutes

Marketing

Google Ads

https://business.safety.google/adscookies/

pm_sess_NNN

30 minutes

Marketing

Google Ads

https://business.safety.google/adscookies/

aboutads_sessNNN

30 minutes

Marketing

Google Ads

https://business.safety.google/adscookies/

FPAU

90 days

Marketing

Google Ads

https://business.safety.google/adscookies/

ANID

13 months

Marketing

Google Ads

https://business.safety.google/adscookies/

AID

13 months

Marketing

Google Ads

https://business.safety.google/adscookies/

IDE

13 months 

Marketing

Google Ads

https://business.safety.google/adscookies/

TAID

14 days

Marketing

Google Ads

https://business.safety.google/adscookies/

FPGCLDC

90 days

Marketing

Google Ads

https://business.safety.google/adscookies/

_gcl_dc

90 days

Marketing

Google Ads

https://business.safety.google/adscookies/

_gcl_au

90 days

Marketing

Google Ads

https://business.safety.google/adscookies/

FLC

10 seconds

Marketing

Google Ads

https://business.safety.google/adscookies/

RUL

12 months

Marketing

Google Ads

https://business.safety.google/adscookies/

DEVICE_INFO

180 days

Marketing

youtube.com

Used to track user’s interaction with embedded content.

VISITOR_INFO1_LIVE

179 days

Marketing

youtube.com

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

YSC

Session

Marketing

youtube.com

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

yt.innertube::nextId

Persistent

Marketing

youtube-nocookie.com

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

yt.innertube::requests

Persistent

Marketing

youtube-nocookie.com

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

ytidb::LAST_RESULT_ENTRY_KEY

Persistent

Marketing

youtube-nocookie.com

Stores the user's video player preferences using embedded YouTube video

yt-remote-cast-available

Session

Marketing

youtube-nocookie.com

Stores the user's video player preferences using embedded YouTube video

yt-remote-cast-installed

Session

Marketing

youtube-nocookie.com

Stores the user's video player preferences using embedded YouTube video

yt-remote-connected-devices

Persistent

Marketing

youtube-nocookie.com

Stores the user's video player preferences using embedded YouTube video

yt-remote-device-id

Persistent

Marketing

youtube-nocookie.com

Stores the user's video player preferences using embedded YouTube video

yt-remote-fast-check-period

Session

Marketing

youtube-nocookie.com

Stores the user's video player preferences using embedded YouTube video

yt-remote-session-app

Session

Marketing

youtube-nocookie.com

Stores the user's video player preferences using embedded YouTube video

yt-remote-session-name

Session

Marketing

youtube-nocookie.com

Stores the user's video player preferences using embedded YouTube video

_li_id.xxxx

Current session

Marketing

leadinfo.com

A first-party cookie to determine if the visitor is a new visitor or a returning visitor

_li_ses.xxxx

Two years

Marketing

leadinfo.com

A first-party cookie to determine which pages have been visited during their session

5. Managing cookies

5.1 Managing cookies in your browser

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Blocking all cookies will have a negative impact upon the usability of many web-based applications.

5.2 Managing Google Ads Cookies

Regarding the Google AdSense service, you can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available here at http://www.google.com/ads/preferences/

You can also opt-out of the Adsense partner network cookie at http://www.google.com/privacy_ads.html

Please note this opt-out mechanism itself uses a cookie so, if you clear the cookies from your browser, your opt-out will not be preserved and you will have to reset your Google opt-out cookie. To ensure your opt-out is preserved you can use the Google browser plug-in available at http://www.google.com/ads/preferences/plugin

5.3 Withdrawing cookie consent

You can withdraw your cookies consent by accessing Manage cookies from the footer on our website.

5.4 More Information about cookies

If you would like more information about online behavioural advertising, including how to opt-out of these cookies in general, please visit: http://www.youronlinechoices.com/ . If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant to you. You may also receive cookies and tailored adverts from companies that are not listed in the above-mentioned site. We cannot control nor do we have access to any cookies placed on your device by these third-party advertisers and sponsors. We do not accept any liability for the instructions given on these sites.

6. Our details

6.1 This website is owned and operated by Physitrack PLC.

6.2 We are registered in England and Wales under registration number 8106661, and our registered office is at Bastion House, 6th Floor, 140 London Wall, London EC2Y 5DN, United Kingdom.

6.3 You can contact us by email, using support@physitrack.com.