Prompt Health Pricing: What It Actually Costs (And Why It Keeps Going Up)

TL;DR

• Prompt Health confirmed its baseline pricing directly: a volume-tiered rate of $289, $199, or $75 per provider each month depending on visit volume, before any add-ons.
• Neither G2 nor Software Advice lists a public rate for Prompt on any of their comparison pages, and real users on Reddit report stacking the base rate with Prompt Plus and Prompt Kiosk to a total above $700 a month for a single full-time provider.
• Prompt has raised about $213 million, per PitchBook and Forge Global, against an estimated $16.7 million in 2025 revenue reported by GetLatka. That funding supports visible spending on acquisitions, events, and competitor advertising, which gives buyers useful context when assessing future pricing.
• Clinics under a Prompt contract can keep its EMR, billing, and documentation workflows while adding Physitrack as a deeper HEP and RTM layer.

What clinics report actually paying

Prompt Health's own team confirmed the baseline structure directly. Pricing is volume-tiered per provider, not a flat per-seat rate. Providers who log 80 or more visits a month sit in tier one at $289 per provider each month. Providers with 10 to 79 visits, along with every physical therapist assistant regardless of volume, sit in tier two at $199 per provider each month. Providers under 10 visits a month, the PRN-type caseload, sit in tier three at $75 per provider each month.

That baseline does not include Prompt Plus or the Sidekick AI scribe. Both cost extra, and Prompt's team was clear that clinics choosing either one pay on top of the tiered rate. A clinic that blends tiers and adds either feature can land well above the $289 ceiling per provider, which is consistent with the $100 to $500 or more per clinician range reported publicly on Reddit and in third-party EMR pricing roundups.

The tiering rewards volume in a specific way. A high-volume provider costs more per month than a low-volume one, but a clinic staffed mostly with tier one providers pays a higher blended rate than a clinic with a mix of assistants and lower-volume clinicians. Multi-provider clinics need to model their actual visit distribution across tiers, not assume every provider costs the same.

A clinic with ten tier-one providers would spend $2,890 per month on the baseline alone, before Prompt Plus, the AI scribe, or any other module. Prompt's own team used a blended example of $200 to $250 per provider to illustrate what a mixed-tier organization of roughly 100 providers pays, landing at about $25,000 per month. That scale example signals Prompt's pricing model is built with larger, multi-provider organizations in mind, not solo practices.

A real-world example from a clinic owner on the r/physicaltherapy subreddit shows how quickly add-ons compound the baseline. One full-time provider on the $289 tier who also added Prompt Plus at $229 per provider and the Prompt Kiosk at $169 per clinic reported a combined bill of $722 a month, well over double the base rate for a single provider. That stacking pattern is consistent with why the publicly reported range extends past $500 per clinician once a clinic layers in more than one add-on.

Neither G2 nor Software Advice, two of the largest third-party software review platforms, list a public price for Prompt on any of their listings or comparison pages. Every Prompt comparison page on G2 reviewed for this piece, including its listings against WebPT, Raintree, TheraOffice, Jane, and SPRY, shows "no pricing available." That pattern is consistent with Prompt's own quote-based sales process rather than a published rate card.

Prompt EMR pricing comparisons therefore require a written quote that states each provider's tier, whether Prompt Plus or the AI scribe is included, and how the clinic's specific visit volume affects the blended rate. A single per-clinician number can hide material differences between two clinics with different tier distributions.

Why the base price never holds: Prompt's module structure

Prompt Health’s entry price covers the base EMR, while additional modules expand both the product and the bill. Prompt may package a module into a broader quote rather than show it as a separate line item. Either way, you need to compare the full contract price against the number of licensed clinician seats and the modules your clinic will use.

Engage adds home exercise programs and RTM capabilities to the core Prompt platform. The module was formerly known as PT Wired, and it serves a different clinical function from scheduling, billing, and documentation. A clinic that needs digital exercise delivery or remote monitoring may therefore pay beyond the base EMR subscription.

Compensation adds clinician compensation workflows and comes from Prompt’s acquisition of OnusOne. Clinics with simple salary arrangements may not need that module. Clinics that use more complex compensation models must account for it when estimating Prompt EMR cost, especially if Prompt prices access according to clinician count or contract scope.

Sidekick adds an AI scribe to Prompt’s documentation offering. Prompt introduced the product through its June 2025 acquisition of PredictionHealth. Although the base EMR already supports clinical documentation, Sidekick monetizes an additional way to produce that documentation. Buyers who want scribe functionality need to confirm whether their quote includes it and whether Prompt charges by user, location, usage, or package.

Prompt Plus adds automation on top of the base EMR, including tools aimed at converting more referrals into booked patients, reducing no-shows, and automating patient engagement and compliance workflows, according to Prompt's own product page. It prices separately from the tiered baseline. A clinic owner on Reddit reported paying $229 per provider for Prompt Plus on top of the $289 base rate, and Prompt's own Kiosk add-on carried a further $169 per clinic each month in that same reported example.

Seat counts multiply the effect of these module decisions. A modest add-on can become a substantial recurring expense when the contract applies it across every licensed clinician. Multi-site clinics may also need to check whether administrative users, part-time clinicians, or separate locations create further charges.

The confirmed tiered baseline of $75 to $289 per provider reflects volume alone, before any module. A clinic near the lower end may run mostly tier three or tier two providers with no add-ons. A clinic near the upper end may run mostly tier one providers plus Compensation, Sidekick, or Prompt Plus, which is how the publicly reported range climbs toward $500 or more per clinician. Buyers should therefore request a quote that states each provider's tier, each module included, and any implementation charges before comparing Prompt EMR pricing with another product.

Prompt's funding math, and what it signals for pricing direction

According to PitchBook, Prompt Health has raised approximately $213 million, a figure independently corroborated by Forge Global at $213.08 million. The investors include ICONIQ Capital, Breachway Capital, Amity Ventures, and SSC Venture Partners. Against that, GetLatka estimates Prompt Health's 2025 revenue at $16.7 million. Raised capital equals about 13 times that estimated annual revenue figure.

Prompt Health’s visible spending provides context for those numbers. The company maintains an extensive event presence and runs advertising aimed at customers of competing platforms. Prompt has also acquired PT Wired, OnusOne, and PredictionHealth, whose products became Engage, Compensation, and Sidekick.

Venture funding gives Prompt the resources to pursue that expansion before revenue catches up. Public funding figures do not reveal how Prompt allocates every dollar, and they do not prove that prices will increase. They do show that the company has financed a growth program much larger than its current reported revenue base.

Buyers should account for that funding profile when evaluating long-term Prompt EMR cost. A clinic can ask how module pricing may change at renewal, whether acquired products will remain optional, and which capabilities require separate fees. Contract comparisons should therefore model the base subscription and likely add-ons over several years rather than assume today’s entry price will remain the clinic’s total cost.

Comparing the sticker price to the real cost

Prompt's confirmed baseline is volume-tiered, and modules layer on top of it. Prompt does not publish standalone prices for its modules, so clinics need a written quote to calculate their exact monthly cost.

Neither G2 nor Software Advice, where most PT software buyers research vendors, lists a public price for Prompt. The table above draws on Prompt's own confirmed tier structure plus the specific dollar figures clinic owners have reported paying, since no published rate card exists to check them against. Buyers should compare the full monthly amount for every provider's tier and every selected module rather than comparing Prompt's baseline rate with another platform's complete subscription.

If you're already locked into a Prompt contract

A Prompt contract does not require you to use Engage as your only HEP and RTM tool. If Prompt bundled Engage into your agreement, you can keep Prompt for scheduling, billing, patient records, and clinical documentation while running Physitrack alongside it. Physitrack serves as the HEP and RTM layer rather than replacing the EMR.

Our Physitrack platform gives clinicians a deeper exercise-prescription workflow without changing the administrative software that clinic staff already use. Physical therapists can prescribe from more than 18,000 exercises, track completed sets and repetitions, and review patient-reported pain or difficulty after each session. Physitrack also provides built-in PROMs and patient content in 15 or more languages.

For RTM, Physitrack provides real-time CPT code eligibility and milestone alerts through the clinician dashboard. Exportable billing reports help your billing staff use monitoring data without moving the clinic’s billing function out of Prompt. Physitrack charges $8 per active RTM patient per month, so the cost follows patient use rather than adding an RTM fee to every staff seat.

A staged rollout can limit operational disruption. You can start with a specific location or caseload, keep Prompt as the system of record, and compare Physitrack’s HEP and RTM workflows with the bundled Engage experience. Before rollout, confirm how patient information and reports will move between the products, since this comparison does not assume a direct Prompt integration. The coexistence model preserves the Prompt workflows your staff already know while giving clinicians another option for exercise delivery, adherence measurement, outcomes tracking, and RTM.

UKK

What does Prompt Health actually cost per provider?

Prompt Health's baseline is volume-tiered: $289 per provider each month for providers with 80 or more visits, $199 for providers with 10 to 79 visits and all physical therapist assistants, and $75 for providers under 10 visits. Prompt Plus and the Sidekick AI scribe cost extra on top of that baseline, which is how publicly reported totals reach $100 to $500 or more per provider each month.

Why does the advertised price differ from the final bill?

Prompt Health advertises an entry price for its base EMR. Separate modules and additional seats increase the monthly total. Your final cost depends on the products included in your contract.

What do Engage, Compensation, and Sidekick add to the bill?

Engage adds home exercise program and RTM capabilities through the product formerly called PT Wired. Compensation adds compensation-management tools from OnusOne. Sidekick adds the AI scribe acquired through PredictionHealth, and each module can create another paid layer.

Can a clinic use another HEP or RTM tool without switching EMRs?

A clinic can keep Prompt for documentation, billing, and scheduling while adding a separate HEP and RTM platform. Physitrack works as a complementary clinical layer rather than an EMR replacement. The clinic gains deeper HEP and RTM capabilities without replacing its existing administrative workflows.

The bottom line on Prompt Health's real cost

Prompt Health's roughly 13-to-1 funding-to-revenue ratio, drawn from PitchBook and GetLatka data, does not prove that prices will rise. However, the company’s acquisition-led expansion and separately priced modules give buyers little reason to assume today’s entry price will remain their long-term cost.

Clinics should budget around the functions and clinician seats they expect to use, including future add-ons, rather than the base EMR subscription alone. Multi-site clinics and buyers considering Engage, Compensation, or Sidekick should model renewal increases and module costs before signing. Clinics already using Prompt can keep its EMR workflows while adding Physitrack as a separate HEP and RTM layer when they need greater depth in those areas.