Remote Therapeutic Monitoring (RTM) for physical therapy clinics
RTM by Physitrack helps physical therapists monitor adherence, support recovery, and deliver continuous care - with reimbursement built in.
What is RTM?
Remote Therapeutic Monitoring (RTM) is a care model that keeps patients connected to their therapist between visits. It captures adherence, therapeutic response, and patient-reported data in real time - so clinicians can intervene earlier, personalize care, and drive better outcomes. The billing reimbursement is how the system gets funded.
What it means for your practice
Clinic Owners
Health systems
Individual PTs
RTM opens a reimbursement stream without requiring new staff or a new platform.
Patient engagement data in Physiapp and time spent managing therapy via Physitrack can streamline RTM billing. Early RTM adopters are unlocking $100+ per patient per billing period in new reimbursement.
How RTM billing works
Source: Medicare Physician Fee Schedule (MPFS). Rates vary by payer and geography. 98975 (setup) is billed once per RTM episode. Ongoing reimbursement averages $100+ per patient per billing period.
What Physitrack supports
Patient-reported data collection
Adherence and outcomes visibility
Works with your existing workflow
RTM opens a reimbursement stream without requiring new staff or a new platform.
Patient engagement data in Physiapp and time spent managing therapy via Physitrack can streamline RTM billing. Early RTM adopters are unlocking $100+ per patient per billing period in new reimbursement.
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FAQs
RTM is a Medicare-reimbursable framework that lets rehab providers bill for monitoring a patient's progress between visits. It captures home-exercise adherence, patient-reported data, and therapeutic response inside Physitrack and PhysiApp, with no new logins or separate vendor. Many clinics don't realize this reimbursement pathway exists.
RPM tracks physiological data like blood pressure or glucose. RTM tracks non-physiological, therapeutic data such as exercise adherence, pain, function, and response to therapy, which makes it the right fit for physical and occupational therapy.
RTM is available to professionals who can independently bill Medicare, including physical therapists, occupational therapists, and speech-language pathologists. Some payers are extending coverage to other provider types like chiropractors, and therapist assistants may deliver parts of RTM under appropriate supervision. Eligibility depends on provider type, payer, and state rules, so confirm your own position.
RTM billing covers three activities: setup, device supply/data transmission, and treatment management.
- 98975 — Device setup and patient education (once per episode)
- 98985 — Device supply/data transmission, 2 to 15 monitored days (per 30-day period)
- 98977 — Device supply/data transmission, 16 to 30 monitored days (per 30-day period)
- 98979 — Treatment management, first 10 min plus 1+ interactive communication (per calendar month)
- 98980 — Treatment management, first 20 min plus 1+ interactive communication (per calendar month)
- 98981 — Treatment management, each additional 20 min (per calendar month)
98985 and 98977 are not additive, and neither are 98979 and 98980. You bill one or the other.
A well-run RTM episode generates roughly $100+ in Medicare reimbursement per patient per billing period. The first period tends to be higher because the setup code (98975) is billed only once per episode. Actual amounts vary by payer and geography.
RTM uses two cycles. Device supply and data transmission (98985/98977) bill per 30-day monitoring period starting on the patient's RTM start date. Treatment management (98979/98980/98981) bills per calendar month, resetting on the 1st. Physitrack tracks both so eligible codes surface automatically.
A day counts when the patient engages with their assigned program in PhysiApp. One activity per day is enough. The program needs adherence and discomfort tracking turned on and must be accessed through PhysiApp (mobile or web). Activity opened via EasyLink or PDF can't be tracked toward RTM.
CMS defines the RTM device broadly, including software apps that collect therapeutic data. PhysiApp on the patient's own smartphone meets that definition, so there's no hardware to ship or manage.
Yes. Documented patient consent is required before RTM begins. In Physitrack, the clinician opens the patient's profile, assigns a home-exercise program or pathway, enables RTM for that episode, and the patient downloads PhysiApp and logs in. Tracking starts once the patient activates their program.
Physitrack records clinician and patient activity, shows real-time CPT-code eligibility on a dashboard, sends milestone alerts as patients near billing thresholds, and generates an exportable RTM report for the billing record. Selecting codes, confirming requirements, and submitting claims stay with your billing and compliance team. Physitrack provides the documentation and workflow, not billing advice.
Most clinics can activate Physitrack RTM within days, not weeks. Because RTM runs on the same platform clinicians already use for home exercise programs, there is no separate system to learn. Clinics complete a short onboarding call with a dedicated Customer Success Manager, configure billing thresholds, and begin enrolling patients right away.
Setup involves three steps: connecting patient accounts inside the existing Physitrack workspace, selecting the exercise or monitoring program for each patient, and configuring the CPT code eligibility dashboard so staff can track billing thresholds automatically. No new hardware or IT project is required. Clinics with an Epic integration can align RTM data with existing EHR workflows during the same setup process.
No. Physitrack RTM is designed to run within existing clinical staffing. The platform automates milestone alerts and billing eligibility tracking, so front-line clinicians and existing administrative staff can manage the RTM caseload without hiring a dedicated RTM coordinator.
No. RTM is built into the same Physitrack platform clinics already use for home exercise programs, so there is no separate software purchase or install. Patients engage through the existing PhysiApp, and clinicians monitor progress through the same dashboard they use today.
Clinicians enroll patients directly inside Physitrack at the point of care. The patient receives access to PhysiApp, where exercise completion and symptom data are captured automatically and reported back to the clinician's dashboard. No separate patient-side app download or account setup outside PhysiApp is required.
Physitrack, MedBridge, and Limber Health all offer RTM built around remote monitoring and milestone-based billing support. Physitrack differentiates on breadth: its RTM sits inside a platform with an 18,000+ exercise library, multi-language patient support, and Epic EHR integration, and in the United States it can be bundled with Physicourses continuing education at a flat rate covering CEU, HEP, and RTM together. Clinics evaluating platforms should compare exercise library depth, EHR integration, and bundling structure alongside RTM billing features.
Yes. Physitrack RTM is built for multi-site clinic networks and enterprise health systems, supported by Epic EHR integration, ISO 27001 and ISO 13485 certifications, and FDA registration. These credentials matter for procurement teams evaluating platforms across multiple locations under a single governance and compliance standard.
Yes. Physitrack RTM works the same way across every clinic location, with centralized billing eligibility reporting and exportable reports that let administrators track CPT code progress across the full clinic network from one dashboard. This makes it well suited to multi-location practices that need consistent RTM workflows without managing separate systems per site.
Physitrack bills RTM at $8 per active patient per month on top of its $30 per user per month U.S. bundle, which also includes home exercise programs and Physicourses CEUs. Competing platforms price RTM differently: MedBridge charges a flat $10 per episode, Wibbi charges $15 to $27 per billed code depending on tier, and Limber Health bills on utilization or a flat $20 per month per engaged patient.
Modeled at realistic clinic volumes, Physitrack's per-active-patient rate comes in lowest against Limber Health at every tier tested, and the gap widens as patient volume grows. At 100 active patients, Physitrack runs roughly $9,960 a year versus Limber Health's $28,800. The comparison against MedBridge depends more on documentation habits than sticker price. Clinics that log long episodes with the minimum billable touchpoints can see MedBridge's flat per-episode fee undercut Physitrack's recurring per-patient charge, so it is worth modeling both against actual caseload patterns before deciding.
Beyond the base rate, Physitrack's RTM includes real-time CPT code eligibility tracking, milestone alerts, and exportable billing reports as standard, and clinics should factor in that the $30 per user per month base already covers the home exercise program and CEU access that a pure RTM point solution would require paying for separately.
Disclaimer: The Medicare billing calculator/guide provided here is solely for informational purposes and represents our interpretation of the Medicare guidelines. We strongly advise healthcare providers to consult the official Medicare guidelines and regulations, as they are subject to change and may differ from our interpretation. Providers are ultimately and fully responsible for ensuring compliance with Medicare billing guidelines, and any decisions made based on the information provided here are made entirely at their own risk.
The provision of the RTM billing feature will be subject to Physitrack´s RTM Policy (including instructions for use) and contract terms which shall be released shortly
Customers, patients, caregivers, and healthcare professionals are encouraged to report any adverse events, product malfunctions, or device-related product problems associated with the Physitrack Platform to Physitrack PLC at feedback@physitrack.com, and may also report voluntarily to the FDA through MedWatch, the FDA Safety Information and Adverse Event Reporting Program, at www.fda.gov/medwatch.
