Hello and thanks for stopping by! We're glad you're interested in our AI Chatbot.  Your attention to the disclaimer and terms of use is appreciated as like us, we are sure that you care about privacy and security and like to be clear on the terms of use of the Chatbot. Let's go over the important details.

The following terms of use are intended to inform users of the limitations and usage guidelines of the artificial intelligence chatbot (“AI Chatbot”) provided by Physitrack Plc (“Physitrack” or  “we” or “us”) within its website or through its platform.  
The user is defined as the person using the AI Chatbot.  
Please read these terms of use carefully before engaging with the AI Chatbot.

General Information.  
The AI Chatbot is an automated system powered by ADA. It is designed to answer to questions of the users related to the products and/or services of Physitrack and to provide them information and assistance.  

Liability.
While we strive to provide accurate information through the AI Chatbot, we cannot guarantee the accuracy and/or the completeness of the information provided. We act as technology provider only and are not responsible nor liable for any use or reliance on the platform including this feature, including any reliance by end-user patients. The AI Chatbot may, at times, provide information that is inaccurate. Therefore, we encourage you to verify any information provided by the AI Chatbot before taking any action or making any decisions based on the information received and Physitrack assumes no responsibility or guarantee for the accuracy or completeness of the information provided.  We expressly reserve the right to modify, add or delete individual or all AI Chatbot functionalities without notice, or to discontinue the AI Chatbot temporarily or permanently. We provide no guarantee for the uninterrupted accessibility of the AI Chatbot. We are not obliged to provide the AI Chatbot for a certain period of time.

We together with any of our affiliated companies do not accept any liability regarding the information provided and cannot be held liable for any actions, losses, or damages resulting from the use of the AI Chatbot.

User’s use of the AI Chatbot.  
The use of the AI Chatbot is intended for persons with at least 18 years of age. If you are under 18 years of age (or the age of legal majority where you live), you may use the AI Chatbot only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such user in relation to the AI Chatbot.

By using the AI Chatbot, the user agrees:  

• This feature will only be for Authorised Users of the Platform who are accessing the Platform on behalf of a paying Customer of Physitrack, potential Customers of Physitrack and in accordance with our Terms of Service.
• This feature is not a medical device nor provides, nor is intended to provide, any form of medical advice, diagnoses or treatment whatsoever.
• We act as technology provider only and are not responsible nor liable for any use or reliance on the platform including this feature, including any reliance by end-user patients.
• If you are a Clinician using the AI Chatbot you agree to be solely responsible for using your professional judgment in use of any search function, assigning exercises, reaching conclusions, advising and validating exercise programs prior to prescribing them.  You accept full responsibility and liability for the use of any exercıse programs by you or your patients and agree to indemnify us for any claims brought against us in particular by your patients or any other third parties.
• Not to post, send or share defamatory, offensive, intimidating, illegal, racist, discriminatory, obscene or inappropriate content in any form through the AI Chatbot.
• Not to use the AI Chatbot to conduct illegal or immoral activities.
• Not to use the AI Chatbot if you are a patient/end user but to instead contact support@physitrack.com if you have any concerns about the Platform and our services.
• Not to share any health information or sensitive personal data with the AI Chatbot.
• Not to attempt to compromise the security of the AI Chatbot or access confidential information related to the Service.
• Not to copy, distribute, modify, reverse engineer, decompile or attempt to extract the source code of the Chatbot or any part that composes it, without our prior written consent.

Data Privacy and Security.

We prioritize the privacy and security of our users' information. Be aware that AI Chatbot conversations may be reviewed by our teams to improve results. Do not share in your conversation through the AI Chatbot any Personal information that is not useful and/or requested for handling your assistance request.  

If you are sharing data through the AI Chatbot, we may share such data with our group companies and subsidiaries in order to enable us to effectively deliver this feature to you.

By using the AI Chatbot, you acknowledge and agree to this disclaimer and its terms. If you do not agree with this disclaimer, we recommend refraining from using the AI Chatbot. For further assistance or inquiries, please contact support@physitrack.com

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